MediPlace is a digital healthcare platform that connects you with doctors, specialists, and counselors who understand your language, culture, and health needs. Whether you need a quick opinion, a scheduled consultation, or mental health support, you can access our services from anywhere in the world – right from your phone or computer.

Yes. MediPlace offers services in Sinhala, Tamil, and English. When making a booking, you can request a healthcare professional who speaks your preferred language. We aim to make your care experience as comfortable and culturally sensitive as possible.

Yes. MediPlace is designed especially for Sri Lankans living abroad as well as those residing in Sri Lanka. You can access all our services – medical opinions, specialist consultations, and counseling – from wherever you are, without the need to travel.

Absolutely. Your privacy is our priority. All sessions are secure and confidential. We comply with data protection standards to ensure that your personal and medical information is always safe.

https://mediplace.lk/privacy-policy/

You can book a service easily through our website. Just choose the type of service you need (Talk to a Doctor, Consultation, or Counseling), select a professional, choose a time slot, and confirm your booking. If you need help, our team is always here to guide you through the process.

https://mediplace.app/

Once your booking is confirmed, our team will contact you directly and send a secure payment link. This link will give you access to multiple payment options, including local and international cards. You can choose the option that’s most convenient for you and complete the payment with ease.

At the moment, MediPlace services are not directly linked to any insurance providers. However, we can provide documentation or receipts that you may submit to your insurance provider for reimbursement, depending on your policy.

You can cancel or reschedule an appointment through your MediPlace account dashboard. We understand that plans change, so we offer flexible options. Please refer to the cancellation policy for each service to avoid late cancellation charges.

https://mediplace.lk/terms-and-conditions/

No. MediPlace is not an emergency medical service. If you are experiencing a medical emergency, please contact your local emergency services or go to the nearest hospital immediately.

Our support team is always here to help. You can reach us through the contact form on our website, email us at contact@mediplace.lk, or use the chat feature if it’s available. We’ll respond as quickly as possible.

https://mediplace.lk/contact-us/

Yes. MediPlace allows diaspora users to book any service for their family or loved ones in Sri Lanka.like doctor consultations, doctor home visits, medication delivery, home nursing or customize their plan as you want. You can enter the recipient’s details while booking.

Yes. Our “Overseas Healthcare Coordination” service can pre-arrange surgeries, scans, and hospital care aligned with your travel plans. Early coordination is advised for smoother transitions.

Our service offers reminder calls, follow-up coordination, and ongoing communication with your family, ensuring continuity of care.